This is my 2nd time purchasing a Day Designer planner! Great planner and great quality always! The first time I ordered one from Amazon and the whole Day Designer box came in another box packed from Amazon. So I got to keep the Day Designer original box. This time I ordered straight from the website. It was delivered via USPS. While we can truly control USPS, (or any other service), it came a day late, the box was arrived at my door unsealed, smashed, and luckily the planner didn’t fall out because of the extra box on the inside, The coil spine was bent. The return to swap for another one would have been easier on Amazon. Other than that the planner is high quality and despite the bent spine, it was worth it and I bought it at 50% off.